Description
Specification
Versatile RV Steps: Our portable steps with handrails could be used for RV steps, mobile home steps, travel trailer steps, hot tub steps, above ground swimming spa steps, camper steps, house to backyard. Will help to keep balance when stepping up and down, make accessibility a more comfortable and enjoyable experience for users.
Entry Assist Handrail: Handrail attaches to one side of the stairs, Added support when entering and exiting your RV.Wet and slippery, or nighttime conditions can make entering and exiting the RV challenging, The solid step entry assist handrail is designed to give added support and safety in these tricky situations.
Strong Structure for Durability: With triangular bars to stabilize the rv steps, reduce wobbling and the risk of falling during use. Thickened 2mm thickness step panel, with one lower beam to support & increase its load bearing capacity. Our rv stair rail is strong enough to withstand 400LBs, can carry the weight of two people at once.
More Stable and Durabel: This RV Step stair is made of alloy heavy-gauge steel and black powder-coated finish for long-lasting durability, it is sturdier, wider, and significantly safer than standard pull out or folding steps, Supports up to 350 lbs, Eases boarding and exiting your RV or camper trailer. Using this in place of your built in RV steps to give more step out platform and safer stairs width.
Easy Assembly: Our RV stairs comes with instructions and all the necessary accessories for easy installation. It can even be quickly assembled by 2-3 people. This step stair with a detachable design, which is easy to store when not in use.Please note that the screws must be tightened with your tool so that the load bearing capacity of the ladder is as expected.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Order Processing
- Please offer the most detailed address, P.O. Box address is unable to deliver.
- The military address is unable to ship.
- Only ships to US addresses
1. Do I need to pay the shipping fee?
Free Shipping on orders of $99.
If less than $99, need to pay a shipping fee of $9.99.
2. What is the processing time?
It normally takes 3 days for our Chinese warehouse staff to hand orders(excluding weekends and holidays).
We will arrange shipping to you in 7 business days.
3. What's the shipping time?
We have 2 shipping methods, standard shipping & FedEx/UPS..
Standard Shipping Time: 7-15 days. Free Shipping on orders of $99. If less than $99, need to pay a shipping fee of $9.99.
FedEx/UPS Shipping Time: 3-7 days. Free Shipping on orders of $99. If less than $99, need to pay a shipping fee of $9.99.
If you order Pre Sale Products, it will take 1-2 months to produce.
4. Do I need to pay for taxes/duties?
All prices labeled at our site do not include duties and taxes. Customs Policies widely vary in different countries.
We will charge the taxes according to the local policies.
5.How to track my order?
All orders will be processed after full payment is received. A tracking number will be sent to your email once it ships out. Contact [email protected] immediately if you need to change the shipping address or cancel your order.
PLEASE NOTE::
Your shipment may be delayed due to national holidays, stock shortages, carrier delays, customs delays, extreme weather, and other circumstances beyond our control. We appreciate your patience in these cases.
Tel: +86 13813593251
E-mail: [email protected]
Return
Return requests can be accepted within 30 days after the product has been delivered. Any requests to make a return/exchange of goods will no longer be available after more than 30 days.
Customized products do not support returns, because they are customized according to different customer needs.
Returns and exchanges are subject to the following conditions:
The item must be unused and be in the original condition as received.
Original packaging must be included for the return.
Please provide your receipt or purchase record.
Naturally, any items with quality issues can be returned. Globindus will cover the return and exchange shipping costs.
For non-quality-related returns, personal reasons such as dislike, wrong address, etc. You will need to cover the return shipping costs
How to return?
Step 1
: Please contact our Customer service team to start the return process with the following information:
Order number
Proof of purchase
Video or photo of the faulty product
Step 2
: Insert your receipt, along with the items, back into the original packaging.
Step 3
: Turn package over to the courier, after the courier has checked the return shipment, please close the package securely.
Step 4
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
Return
Refunds regarding products not received from a shipping courier.
We recommend contacting the courier regarding any issues with shipment.
We do not offer refunds if they have an issue with delivery, nor will we resend the order.
The following situations will also not be eligible for a refund request:
Incorrect contact information or address was provided
Not reply via email or accept calls from the courier
Refusing to sign for the parcel
Refusing to pay any import tax or fees
Refusing import clearance
Non-refundable items are the following:
There are some instances where only a partial refund can be applied. These are on a case-by-case evaluation and are not guaranteed.
Items that are received with obvious signs that they have been used.
Items that are not in their original condition, have been damaged or are missing parts.
Any items that are being returned after the 7-day return period.
Refunds for products that have been returned (where applicable)
Tel: +86 13813593251
E-mail: [email protected]